Terms of Purchase

Terms of Purchase

Last updated: November 2022

These Terms of Purchase (“Terms of Purchase”) govern your purchase of products and services available through www.luminouslix.com (the “Company Sites” or the “Sites”). The Company Sites are operated by RONGXIN INTERNATIONAL TRADE (HK) CO., LIMITED (the “Company”). Your use of the Company Sites is also governed by the Terms of Use and the Privacy Notice, both of which are incorporated into these terms by reference.

PLEASE READ THESE TERMS OF PURCHASE CAREFULLY, ALONG WITH THE TERMS OF USE, PRIVACY NOTICE AND ANY OTHER POLICIES OR AGREEMENTS REFERENCED HEREIN, BEFORE PURCHASING OR USING PRODUCTS OR SERVICES THROUGH THE COMPANY SITES. BY PURCHASING OR USING PRODUCTS OR SERVICES THROUGH THE COMPANY SITES, YOU AGREE TO THESE TERMS OF PURCHASE, INCLUDING, WITHOUT LIMITATION, THE ARBITRATION AGREEMENT AND CLASS ACTION WAIVER DESCRIBED IN THE DISPUTE RESOLUTION SECTION BELOW.

General

These Terms of Purchase constitute a valid and binding agreement between you and the Company and are enforceable against you in accordance with their terms. You represent that you are (1) at least 18 years of age, (2) of legal age to enter into a binding contract, and (3) not a person barred from receiving services under any applicable laws, rules or regulations.

You agree to purchase and use the products and services available through the Company Sites in strict compliance with these Terms of Purchase and all applicable laws, rules and regulations (collectively, “Laws”). You are responsible for complying with all applicable Laws relating to your purchase, including the laws of the jurisdiction to which any products are shipped. All calls, emails and other communications between you and the Company may be recorded.

Privacy Notice

The Privacy Notice governing the collection, use, disclosure and other processing of personal information by the Company is available at www.luminouslix.com. By using the Company Sites, you consent to the collection, storage and processing of any personal information we may obtain about you — whether through the Company Sites, by email, telephone or any other means — in accordance with the Privacy Notice. The Company may update the Privacy Notice from time to time, in its sole discretion, and any changes will be posted on our website. Your continued use of the Sites after any changes to the Privacy Notice constitutes your acceptance of those changes.

Purchases

Order Processing

The Company may, in its sole discretion, decline to process or cancel your order in certain circumstances — for example, if the product or service you wish to purchase is out of stock or was mispriced, if we suspect the order is fraudulent, or in any other circumstances the Company deems appropriate. The Company also reserves the right, in its sole discretion, to verify your identity before processing an order. We will not charge you for orders we do not process or cancel, and any charges already made will be refunded. Without limiting the foregoing, the Company reserves the right to: (i) revoke any stated offer; (ii) correct any errors, inaccuracies or omissions; and (iii) change prices, content, promotional offers, product descriptions or specifications, or other information at any time, without any obligation to notify you of such changes (including after an order has been submitted, acknowledged, shipped or received, except as prohibited by law).

Product and Service Descriptions

The Company makes every effort to provide accurate descriptions of the products and services on the Company Sites. However, we do not warrant that these descriptions are accurate, complete, reliable, current or error-free. If a product or service offered on the Company Sites is not as described, your sole remedy is to return the item as set out in these Terms of Purchase.

The Company Sites may offer a quick-view feature for certain products, allowing you to see price information and add an item to your cart without opening its product page. These features are provided for your convenience only. For more detailed information about a product — including its source, features and pricing — please visit the product page.

Pricing Information

The Company strives to provide accurate pricing information for the products and services on the Company Sites. However, we cannot guarantee that pricing errors will not occur. The Company reserves the right, in its sole discretion, to decline to process or to cancel any order placed for a product or service whose price was posted incorrectly as a result of an error; if we do, we will notify you by email. The Company also reserves the right, in its sole discretion, to correct any error in the stated full retail price.

Product and Service Availability

The Company Sites may display information about product availability, which can help you estimate how quickly an item will ship after you place your order. The estimated delivery time to your destination address is generally 30 days or less after successful payment, though it may vary depending on factors such as item shortages, weather conditions, carrier transit times and the destination address. Please note that the Company cannot guarantee that an item listed as “in stock” will ship immediately, as inventory can change significantly from day to day. In rare cases, a product or service may be in stock when you place your order but sold out by the time we attempt to process it; if this happens, we will notify you by email. Out-of-stock services are generally no longer available. If the Company determines that a product or service you wish to purchase is no longer available, the item will be cancelled from your order, and we will notify you by email and remove the item from the Company Sites.

Specific Additional Disclaimers and Obligations

In addition to the general disclaimers in the Terms of Use, products and services purchased on the Site: (a) may not include any manufacturer warranties, even if the same product or service is available elsewhere with one; (b) may not include any service or support options; (c) may not include product manuals, instructions or safety warnings in your native language or in some destination-country languages; (d) may not be designed in accordance with your jurisdiction's standards, specifications and labeling requirements; and (e) may not conform to your jurisdiction's voltage and other electrical standards (which may require the use of an adapter or converter). You are responsible for, and you agree to, researching the product to confirm that it meets your needs and can be lawfully imported into your jurisdiction.

Taxes

You are responsible for any taxes, customs duties and fees levied by the jurisdiction to which the products are shipped, including, without limitation, sales or use taxes, value added taxes and tariffs.